SUGARCRM CONSULTING SERVICES TO MAKE BETTER CUSTOMER RELATIONS
Customer Relationship Management (CRM) is a critical aspect of any sound business process and as a component of our SugarCRM Consulting Services, we take an ideal approach to comprehend basic Business issues first. Taction’s SugarCRM experts help businesses to thoroughly manage the in-place CRM structure, fill the necessary gaps, propose redesigning of structures, construct a new CRM framework, and thus maximizing their CRM comprehensiveness to achieve all CRM Goals. Whether you’re planning to expand Consumer Loyalty, Crack Deals or Build Profitability and Improve Productivity, our SugarCRM Consulting Services support you to accomplish all your CRM objectives..
SUGARCRM CONSULTING PROCESS
- BUSINESS PROCESS UNDERSTANDING:
A typical SugarCRM consulting starts with one of our SugarCRM Consultants analyses your present working CRM practices, talks about business and future CRM needs, and then gives you a Customized activity plan to empower your enterprise to move ahead.
- PROCESS RE-ENGINEERING:
We assist you through the different territories of the solution and process framework and in addition talk about business needs and objectives for the CRM arrangement, engagement and solution. Process Re-Engineering is the analysis and redesign of workflows in order to optimize end-to-end processes. It involves changes in structures and in processes within the business environment.
- FINALIZE INTEGRATION PLAN:
Identifying a System and existing application integration is a mission critical task as wide variety of approaches are available for achieving the CRM implementation goal. At the beginning of your researching application and data integration points are to be finalized before drafting the design and development plan.
- FUNCTIONALITY MAPPING:
Identification and mapping of desired functionalities vis-à-vis CRM applications off-the-shelf features is key to effective CRM platform section process. Effective functionality mapping is very critical aspect for any successful SugarCRM implementation.
- CRM PRODUCT / PLATFORM IDENTIFICATION:
Today, CRM software has evolved from a simple contact management system into a robust tool that lets you manage sales, marketing, customer service, customer accounts, projects, vendor and other types of operational data, in central and easily accessible solution. Identifying right CRM platform is critical to higher ROI.
SUGARCRM IMPLEMENTATION WITH OUR CONSULTING SERVICES AND UNLOCK AUTOMATION POSSIBILITIES
- MOVE SUGAR ON-DEMAND TO ON-PREMISE:
Moving from Sugar OnDemand to OnPremise is a simple process of requesting an export of your company database and files from Sugar Support. Once these files are ready to be downloaded, Taction’s SugarCRM experts can step in and setup your Physical or Virtual server and install these files to get you up and running OnPremise Sugar. Sugar customers who need better performance that what is offered by the Sugar Cloud, or those customers who need customizations that are not permitted on the Sugar Cloud often find that moving to OnPremise is the best way to host Sugar. Our CRM experts are proficient in Linux/Apache/PHP and Mysql and help to deploy and configure and tune your OnPremise deployment.
- DATA MIGRATION SERVICES:
Moving from your current CRM system to SugarCRM? Taction’s CRM practice and experts have migrated many of customers from legacy or customized CRM system to SugarCRM. We are proficient in managing data migration solutions maintaining the data and process consistencies and support the end user in a seamless adoption of the new platform.
- SUGAR QUICK DEPLOY:
Evaluate Sugar for your company with Taction’s quick deploy. Use our server or your server, our CRM Services can configure your hosting environment with PHP/ MySQL/ MSSQL and install either a Sugar Community Edition or a SugarCRM Licensed Edition. The quick deployment will start with a trial implementation followed by basic configuration and data imports.
- CREATE CUSTOM WORKFLOW:
Taction’s CRM the right choice for Sugar Workflow configuration, all things considered we know how to construct work process utilizing Process Manager 3.0 or Sugar’s implicit work flow module. Our Consulting and Development team have the capacity to delineate easy to complex business processes into automated Workflows improving your business productivity and ROI.
THE TACTION’S ADVANTAGE
- Knowledge Management
- Communication & Collaboration
Detailed Use / Test cases developed during Discovery Phase
Internal Release Management
Best practices and process infrastructure
Total Experience of 20000 Man Months
Pool of LAMP and .NET Professionals
Functional and Technical expertise mix
Discovery phase ready & Special Ops team
High degree of skill in Compliance, Standards & Certification Processes
Flexible engagement and staffing models
3 levels of escalation for all support and PM requirements