Taction

icon_widget_image +91-7827150289 +1(307) 459-0850 icon_widget_image info@tactionsoftware.com taction.software
Image Alt

CUSTOMER RELATIONSHIP MANAGEMENT

BOOST SALES | IMPROVE CUSTOMER SERVICE

Request A Quote




USER-FRIENDLY CRM DEVELOPMENT & CONSULTING SERVICES

Building a rich featured & suitable CRM software platform for small & large businesses,  and aligning the people and processes with customer relationship management goals is critical to any business success. It helps business to centralize all internal and external customer records and draw insights to decide actionable business intelligence and have a competitive advantage. Taction’s CRM development and consulting experts assist businesses in identifying the right client management platform using best practices and tools to build most cost-effective customized CRM applications as per the business process automation & customer relationship management strategy. We have extensive experience in Process Re-engineeringDevelopmentCustomization & configuration, CRM data Migration, Workflow Automation and Implementation across technology stack to different industry verticals around the world. Our key strength lies in building an end-to-end customer management ecosystem with tight integration with legacy and frontend systems.

Our CRM experts help you in building an integrated CRM platform to automate your Sales processes, Marketing processes, Customer Service processes, Financial Management processes, Inventory Management processes, Order and Invoice Management processes, Project Management processes and all other workflow management processes for better resource utilization, productivity, and improved ROI.

TACTION’S CUSTOMIZABLE CRM SOLUTIONS

SugarCRM Solutions and Services

SuiteCRM Solutions and Services

  • SuiteCRM Customization
  • SuiteCRM Development
  • SuiteCRM Implementation
  • SuiteCRM Integration
  • SuiteCRM Migration
  • SuiteCRM Consulting
  • SuiteCRM Training
  • SuiteCRM Custom Module Development
  • SuiteCRM Telephony Integration
  • SuiteCRM Workflow Automation
  • Open Source CRM Implementation

Custom CRM Services

MAXIMIZE VALUE ON YOUR CRM INVESTMENT

41

CRM INVESTMENT

INCREASED REVENUE BY PER EACH INDIVIDUAL SALES REPRESENTATIVE

300

CRM INVESTMENT

LEAD TO SALES CONVERSION RATE IMPROVEMENTS OF OVER

27

CRM INVESTMENT

LEAD TO AN INCREASED CUSTOMER RETENTION RATE OF

23

CRM INVESTMENT

HAVE SLASHED MARKETING COSTS BY

ENTERPRISE CUSTOMIZED CRM FOR EVERY ORGANIZATION FUNCTION

  • Sales Automation

  • 0 $
    monthly
    • Lead Management
    • Opportunity Management
    • Account Management
    • Sales Collaboration
    • Pipeline Management
    • Sales Analytics and Dashboards
    • Mobile Apps for Sales Reps
    • SugarCRM Sales Automation
    • SuiteCRM Sales Automation
  • Service Desk Automation

  • 0 $
    monthly
    • Case / Ticket / Bugs management
    • Knowledge management
    • Dynamic FAQ management
    • Customer Web Portal
    • Effective Internal Coordination
    • Customer Support Analytics
    • SugarCRM Customer Service Automation
    • SuiteCRM Customer Service Automation
  • Marketing Automation

  • 100 $
    monthly
    • Lead Generation and Management
    • Target List Management
    • Campaign Management
    • Marketing Analytics
    • SugarCRM Marketing Automation
    • SuiteCRM Marketing Automation
  • ERP Integration

  • 0 $
    monthly
    • SugarCRM and SAP Integration
    • SugarCRM and custom ERP integration
    • SuiteCRM and SAP Integration
    • SuiteCRM and custom ERP integration
    • Custom CRM and ERP integration
  • Workflow Automation

  • 0 $
    monthly
    • Notifications and alerts
    • Automated SLA management
    • Escalation management
    • Review and approval process automation
    • SugarCRM Workflow management
    • SuiteCRM Workflow management
  • Telephony Integration

  • 100 $
    monthly
    • Improved call handling, response times, and agent performance
    • Improved call center productivity
    • Inbound and Outbound Call handling
    • Call details logging
    • Inbound Call Pop-ups and Click-to- Dial
    • Automatic Lead Creation in CRM
    • SugarCRM Telephony Integration
    • SuiteCRM Telephony Integration
  • Order & Invoicing Management

  • 0 $
    monthly
    • Products and Services management
    • Quote and order management
    • Invoicing Management
    • Pricing rule setting
    • Multi-template Order and Invoice
    • Price negotiation management
    • Integration with Accounting Packages
    • SugarCRM Quote/Order/ Invoice management
    • SuiteCRM Quote/Order/Invoice Management

Our Global Clients

What people say..

Clutch Verified Client

- Matt Konig, Chief Operating Officer

“There aren’t many offshore firms with which I’ve had such a seamless experience.”

Listed in ‘Top developers of India’ by Clutch

Clutch Verified Client Reviews

Clutch Verified Client

- Matt Konig, Chief Operating Officer

“There aren’t many offshore firms with which I’ve had such a seamless experience.”

Some projects we’ve worked on.

We are best at what we do

SUBSCRIBE TO NEWSLETTER

WhatsApp chat