+1 (307) 459-0850 info@tactionsoftware.com
SugarCRM customization


SugarCRM is an ideal choice for organizations of all sizes, small, medium and large enterprises. It has a cloud based offering for its commercial hosted version and also an on premise version. Taction offers SugarCRM Customization and SugarCRM Development which is flexible, reliable and cost effective that adapts to your changing business needs. With Agile and process driven approach, we build robust and custom SugarCRM web solutions for enterprises for achieving their CRM Business goals. Our SugarCRM practice and experts will empower you to make CRM engine that drives a comprehensive customer engagement strategy.

SugarCRM Customization

Boost your business by our SugarCRM Customization services and achieve your business objectives faster.

  • Module Customization
  • Workflow and Report Customization
  • Plugin/ Extensions Customization and Development

SugarCRM Development

Adopt upgrade safe SugarCRM solutions that are aligned with SugarCRM Implementation Best Practices.

  • Custom Module Development
  • Configuration and On-premise Edition Deployment
  • Integration with Third-party applications

SugarCRM Integration

Enhance your business processes by integrating SugarCRM with your existing applications and create an

  • integrated technology eco system
  • Third Party API and Web Integration
  • QuickBooks Integration
  • Asterisk Integration for CTI

SugarCRM Migration

Want to migrate to SugarCRM from your current CRM platform, we can assist you for higher ROI.

  • Salesforce to SugarCRM
  • Microsoft Dynamics to SugarCRM
  • Siebel CRM to SugarCRM

SugarCRM Implementation

Go for the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market.

  • Configuration and On-site Deployment
  • Customization and Integration
  • Data Migration and User Adoption Support

SugarCRM Training

Get your team trained on SugarCRM best practices by our SugarCRM Experts.

  • SugarCRM Admin Training
  • SugarCRM End-User Training
  • Training on the customized SugarCRM instance


Our SugarCRM practice assists the client with the latest best practices and build the most cost effective CRM application as per the business process automation strategy using SugarCRM as the platform. We have extensive experience in customizing (upgrade safe), migrating to SugarCRM and integrating SugarCRM with 3rd party APIs and systems with a team comprising of technology consultants, developers with a number of years of SugarCRM development experience.




At Taction, we combine latest and adaptive technologies with best industry processes coupled with latest standards to achieve the overall business vision in quick time with optimal performance. We offer the following SugarCRM services:

  • SugarCRM Customization
  • SugarCRM Development
  • SugarCRM Implementaion
  • SugarCRM Consulting
  • SugarCRM Custom Module Development
  • SugarCRM Telephony Integration
  • Workflow Automation through SugarCRM
  • Call Centre Implementation using SugarCRM
  • Order Management, Invoice Management Automation
  • SugarCRM performance tuning and auditing
  • Development of CRM systems for businesses
  • SugarCRM Training – End Users and Administrators
  • SugarCRM Integration Services with Asterisk, Twilio, Contivio, Google API, Drupal, WordPress, Magento, Outlook, Gmail, Thunderbird, Authorize.Net, NMI, Optimal, ConstantContact, QuickBooks, SAP, SurveyMonkey, Act-On


Sugar For Marketing

Campaign Management, Marketing Automation, Email Marketing, Marketing Analytics, Social Media Management, Data Enrichment.

Sugar For Sales

Performance Management, CPQ, Proposal, and Contract Management, eCommerce, Relationship Intelligence, Analytics, Content Enablement, Partner Enablement.

Sugar Service and Support

Multichannel Contact Center, CTI integration, Voice of the Customer, Field Service, Service Analytics, Knowledge Management.

Sugar For Integration and Management

ERP, Accounting & Financial Management, Integration Platforms, Cloud Services.

Sugar For Productivity

Content Management, Web Conferencing, Enterprise Collaboration, Email & Calendar, Location Based Services, Business Process Management, Learning Management.

Data and Analytics

Data Enrichment, Business Intelligence, Analytics.


  • Quality
  • arrowDetailed Use / Test cases developed during Discovery Phase
    arrowInternal Release Management
    arrowBest practices and process infrastructure

  • People
  • arrowTotal Experience of 20000 Man Months
    arrowPool of LAMP and .NET Professionals
    arrowExperienced iOS, Android and Cross-Platform Application Developers
    arrowFunctional and Technical expertise mix
    arrowDiscovery phase ready & Special Ops team

  • Knowledge Management
  • arrowHigh degree of skill in Compliance, Standards & Certification Processes
    arrowFlexible engagement and staffing models

  • Communication & Collaboration
  • arrowCustomer Advocacy
    arrow3 levels of escalation for all support and PM requirements