+1 (307) 459-0850 info@tactionsoftware.com
Customer Relationship Management

CUSTOMIZED CRM SOLUTIONS TO AUTOMATE MARKETING, SALES, CUSTOMER ACCOUNT MANAGEMENT, CUSTOMER CARE, SERVICE DESK PROCESSES

Building an effective integrated CRM platform and aligning the people and processes with customer relationship management goals is critical to any business success. It helps business to centralize all internal and external customer records and draw insights to decide actionable business intelligence and have a competitive advantage. Taction’s CRM practice and experts assist businesses in identifying the right CRM platform using best practices and tools to build most cost effective customized CRM applications as per the business process automation & customer relationship management strategy. We have extensive experience in Process Re-engineering, CRM Development, CRM Customization, CRM Migration, Workflow Automation and CRM Implementation across technology stack to different industry verticals around the world. Our key strength lies in building an end-to-end CRM eco system with tight integration with legacy and front end systems.

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MAXIMIZE VALUE ON YOUR CRM INVESTMENT

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INCREASED REVENUE BY PER EACH INDIVIDUAL SALES REPRESENTATIVE

%

LEAD TO SALES CONVERSION RATE IMPROVEMENTS OF OVER

%

LEAD TO AN INCREASED CUSTOMER RETENTION RATE OF

%

HAVE SLASHED MARKETING COSTS BY

THE TACTION’S ADVANTAGE

  • Quality
  • arrowDetailed Use / Test cases developed during Discovery Phase
    arrowInternal Release Management
    arrowBest practices and process infrastructure
    arrowUpgrade safe customization and development

  • People
  • arrowCRM Consultants with 12+ years of experience
    arrowSugarCRM / SuiteCRM experts
    arrowExpert PHP and .NET Professionals for Custom CRM
    arrowFunctional and Technical expertise mix
    arrowCRM Integration experts through APIs

  • Knowledge Management
  • arrowSuiteCRM Official Delivery Partner
    arrowSuiteCRM migration expertise
    arrowHigh degree of expertise in CRM best practices
    arrowFlexible engagement and staffing models
    arrowAcross industry CRM process exposure

  • Communication & Collaboration
  • arrowCustomer Advocacy
    arrow3 levels of escalation for all support and PM requirements

CONTACT US